Consumer Information

If you have any questions regarding the consumer information posted below, please contact the financial aid office by emailing finaid@sterling.edu or calling 620-278-4226. A financial aid representative will contact you within 24 hours (72 hours if question is submitted over the weekend) to answer any questions you might have regarding the consumerism disclosures.

Consumer Information Disclosures at a Glance

Policy and Processes:

  1. Admission/Readmission Process 
     
  2. Satisfactory Academic Progress Policy
     
  3. Attendance Policy- The attendance policy is located within the academic catalog. Students should reference the catalog that pertains to their year of initial enrollment. The policy is located under the Academic Program Information section.
     
  4. Withdrawal Policy
     
  5. Return of Title IV Funds Policy
     
  6. Verification Policy
     
  7. Academic Year Definition- The definition for the academic year is located within the academic catalog. Students should reference the catalog that pertains to their year of initial enrollment. The definition is located under the General Information section.
     
  8. Credit Balance Policy
     
  9. Professional Judgment Policy
     
  10. Dependency Override Policy
     
  11. Course Repeat Policy in regards to Satisfactory Academic Progress (SAP)- The course repeat policy in regards to Satisfactory Academic Progress can be found in the academic catalog. Students should reference the catalog that pertains to their year of initial enrollment. The policy is located under the Financial Assistance section.
     
  12. Course Repeat Policy in regards to Title IV Eligibility- For the purposes of Title IV aid a student can only retake a passed class once and receive Title IV aid for that class. If a student chooses to retake a passed class more than once the student will be responsible for the cost of that class.
     
  13. Transfer of Credits Policy- The Transfer of credits policy can be found in the academic catalog. Students should reference the catalog that pertains to their year of initial enrollment. The policy is located under the Admissions section.

Publications:

  1. Academic Catalogs 

Consumer Information/Disclosures

Financial Assistance Information

  1. Rights and Responsibilities of Students Receiving Financial Aid
     
  2. Contact Information on Financial Assistance
     
  3. Contact Information on Institutional Issues
     
  4. Title IV Loan Disclosures (Entrance Counseling and MPN)
     
  5. Student Complaint Process (Campus)
     
  6. Student Complaint Process (Online Learning)

Institutional Information

  1. Cost of Attendance
     
  2. Academic Programs Offered at Sterling College
     
  3. Services and Facilities Available to Students with Disabilities
     
  4. Career Services
     
  5. Net Price Calculator
     
  6. Copyright Information
     
  7. Textbook Information
     
  8. Voter Registration Information
     
  9. Constitution Day
     
  10. Student Body Diversity Information
     
  11. Academic Transcript Request Information
     

Health and Safety

  1. Vaccination Policy
     
  2. Drug and Alcohol Abuse Prevention Program - The drug and alcohol abuse prevention program can be found in the Student Handbook. Click the link to the student handbook on the left side of the page. Information for this topic are located under the “Expectations and Standards: Community Life” section.
     
  3. Clery Act (include crime statistics, emergency notifications, crime logs and emergency response Information)

Institutional Outcomes

  1. Graduation Rates (Athlete/Student Body)
     
  2. Student Retention Rates
    58% of the first-time, full-time undergraduate students who enrolled in Fall of 2016 returned in the Fall of 2017.
    64% of the first-time, full-time undergraduate students who enrolled in Fall of 2015 returned in the Fall of 2016.
     
  3. Equity in Athletics Disclosure Act

Other

  1. FERPA
     
  2. Health and Safety on Sterling College Campus
    • Health and Safety on Sterling College Campus can be found in the Student Handbook.
       
  3. Information Security Program
     
  4. College Navigator

Distance Education Consumer Information

Sterling College’s Distance Education Programs are under the umbrella of the campus policies, publications and consumer information except when noted differently below.

  1. Academic Programs
     
  2. Academic Calendar
     
  3. Cost of Attendance
     
  4. Financial Responsibility Agreement
     
  5. Textbook Information
     
  6. Withdrawal Policy